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Privacy Policy

Last updated: [22/05/24]

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This Privacy Policy describes how Heavenly Highlands ("the Company") collects, uses, and shares personal information from users of our website www.heavenlyhighlands.com (the "Site").

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1. Information We Collect

We collect information you provide directly to us, such as when you register on the Site, make a reservation, subscribe to our newsletter, or contact us. This information may include:

  • Name

  • Email address

  • Postal address

  • Phone number

  • Payment information (such as credit card details)

  • Reservation details and accommodation preferences

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2. Use of Information

We use the information collected for the following purposes:

  • Process and manage your reservations

  • Send you confirmations and updates regarding your reservations

  • Improve and personalize your experience on the Site

  • Communicate with you for customer service purposes

  • Send promotions and special offers, provided you have consented to this

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3. Sharing Information

We do not sell, trade, or transfer your personal information to third parties without your consent, except in the following cases:

  • With service providers who help us operate the Site and conduct our business activities

  • To comply with laws, regulations, or legal processes

  • To protect our rights and property

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4. Security

We implement security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

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5. Your Rights

You can access, correct, or delete your personal information by contacting us at brucasal@gmail.com. You can also opt out of receiving our marketing communications at any time.

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6. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page.

If you have any questions about this Privacy Policy, please contact us at brucasal@gmail.com

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Terms of Service
Last updated: [22/05/24]

These Terms of Service ("Terms") govern your access to and use of the website www.heavenlyhighlands.com (the "Site"), operated by Heavenly Highlands ("the Company").

1. Acceptance of Terms

By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to any part of these Terms, you should not use the Site.

2. Use of the Site

The Site and its content are for your personal and non-commercial use. You may not use the Site for any unlawful or unauthorized purpose. You agree not to:

  • Modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products, or services obtained from the Site

  • Use the Site in any manner that could damage, disable, overburden, or impair the Site

3. Reservations and Payments

By making a reservation through the Site, you agree to provide accurate and complete information. You agree to pay all charges incurred by your account, including applicable taxes and fees.

4. Intellectual Property

All content on the Site, including text, graphics, logos, images, and software, is the property of the Company or its suppliers and is protected by intellectual property laws.

5. Limitation of Liability

To the fullest extent permitted by applicable law, the Company shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use the Site.

6. Changes to the Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on the Site. Continued use of the Site after such changes constitutes your acceptance of the new Terms.

7. Governing Law

These Terms shall be governed and construed in accordance with the laws of Costa Rica without regard to its conflict of law principles.

If you have any questions about these Terms of Service, please contact us at brucasal@gmail.com.

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